:root{--canvas:#fff6f7;--surface:#fffdfd;--soft:#f7e8e9;--ink:#3c3032;--muted:#7d6e70;--teal:#b86f7a;--teal-deep:#995762;--teal-soft:#f8e4e7;--gold:#ad806d;--gold-soft:#fbefe9;--danger:#a43f52;--border:#ead8da;--focus:#a95b70;--shadow:0 18px 45px -30px rgba(117,70,78,.28);--radius:18px;--font:"Noto Sans Thai","Leelawadee UI",Tahoma,system-ui,sans-serif}
*{box-sizing:border-box}html{background:var(--canvas);color:var(--ink);font-family:var(--font);font-size:16px}body{margin:0;min-height:100dvh}button,input,textarea{font:inherit}button{cursor:pointer}button:focus-visible,input:focus-visible,textarea:focus-visible,label.upload-button:has(input:focus-visible){outline:2px solid var(--focus);outline-offset:3px}[hidden]{display:none!important}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.eyebrow{margin:0 0 5px;color:var(--gold);font-size:.72rem;font-weight:750;letter-spacing:.08em}.brand-mark{display:grid;place-items:center;width:64px;height:64px;border-radius:22px 22px 22px 7px;background:var(--teal);color:white;font-family:Georgia,serif;font-size:1.6rem;font-style:italic;box-shadow:var(--shadow)}.brand-mark.small{width:42px;height:42px;border-radius:14px 14px 14px 5px;font-size:1.05rem}.primary,.quiet,.danger-text,.icon-button,.upload-button{min-height:44px;border-radius:12px;padding:0 17px;border:1px solid transparent;font-weight:700}.primary{background:var(--teal);color:white;box-shadow:0 7px 18px -11px var(--teal-deep)}.primary:hover{background:var(--teal-deep)}.primary:disabled{opacity:.55;cursor:wait}.quiet,.upload-button{background:var(--surface);border-color:var(--border);color:var(--ink)}.danger-text{background:transparent;color:var(--danger)}.icon-button{width:46px;padding:0;background:var(--teal);color:#fff;font-size:1.5rem}.login-shell{min-height:100dvh;display:grid;place-items:center;padding:28px;background:radial-gradient(circle at 80% 20%,rgba(31,107,99,.13),transparent 35%),radial-gradient(circle at 12% 85%,rgba(166,124,61,.14),transparent 32%),var(--canvas)}.login-card{width:min(440px,100%);padding:44px;border:1px solid var(--border);border-radius:32px;background:rgba(255,253,249,.94);box-shadow:var(--shadow)}.login-card h1{font-size:clamp(2rem,8vw,3.2rem);line-height:1.12;margin:20px 0 10px;font-weight:550}.lede{color:var(--muted);line-height:1.7;margin:0 0 28px}.form-stack,.dialog-card{display:grid;gap:18px}.form-stack label,.dialog-card label{display:grid;gap:7px;font-weight:650}.form-stack input,.dialog-card input,.search input,.composer textarea,.dialog-card textarea{width:100%;border:1px solid var(--border);border-radius:12px;background:#fff;padding:13px 14px;color:var(--ink)}.form-error{min-height:1.5em;color:var(--danger);margin:0}.app-shell{min-height:100dvh}.topbar{height:72px;display:flex;align-items:center;justify-content:space-between;padding:0 24px;border-bottom:1px solid var(--border);background:rgba(246,241,232,.92);backdrop-filter:blur(14px);position:sticky;top:0;z-index:10}.brand-lockup,.account{display:flex;align-items:center;gap:12px}.brand-lockup strong,.brand-lockup span{display:block}.brand-lockup span{font-size:.75rem;color:var(--muted);margin-top:2px}.account{font-size:.9rem}.workspace{height:calc(100dvh - 72px);display:grid;grid-template-columns:280px minmax(420px,1fr) 380px;max-width:1680px;margin:auto}.app-panel{min-width:0;overflow:auto}.cases-panel{border-right:1px solid var(--border);padding:24px 18px;background:rgba(255,253,249,.55)}.panel-heading,.case-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px}.panel-heading h2,.case-toolbar h1{margin:0;font-size:1.25rem}.search{display:block;margin:18px 0}.search input{background:var(--surface)}.case-list{display:grid;gap:8px}.case-item{width:100%;text-align:left;border:1px solid transparent;background:transparent;border-radius:14px;padding:13px;min-height:62px;color:var(--ink)}.case-item:hover{background:var(--surface)}.case-item.active{background:var(--teal-soft);border-color:#bdd7d1}.case-item strong,.case-item span{display:block}.case-item strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.case-item span{font-size:.75rem;color:var(--muted);margin-top:5px}.privacy-note{font-size:.75rem;line-height:1.6;color:var(--muted);border-top:1px solid var(--border);padding-top:16px;margin-top:24px}.consult-panel{background:var(--surface);position:relative}.empty-state{min-height:100%;display:grid;place-content:center;justify-items:center;text-align:center;padding:40px}.empty-state h1{font-size:clamp(2rem,4vw,3.4rem);font-weight:500;line-height:1.2;margin:7px 0 12px}.empty-state>p:not(.eyebrow){max-width:520px;color:var(--muted);line-height:1.8}.care-orbit{width:126px;height:126px;border:1px solid #b9d2cc;border-radius:50%;display:grid;place-items:center;margin-bottom:28px;position:relative}.care-orbit:before,.care-orbit:after{content:"";position:absolute;border:1px solid rgba(31,107,99,.2);border-radius:50%;inset:13px}.care-orbit:after{inset:28px}.care-orbit span{width:26px;height:26px;border-radius:50%;background:var(--teal);box-shadow:0 0 0 9px var(--teal-soft)}.case-view{min-height:100%;display:flex;flex-direction:column}.case-toolbar{padding:22px 26px;border-bottom:1px solid var(--border);position:sticky;top:0;background:rgba(255,253,249,.94);backdrop-filter:blur(10px);z-index:3}.toolbar-actions{display:flex;gap:4px}.message-list{flex:1;padding:28px;display:flex;flex-direction:column;gap:20px;overflow:auto}.message{max-width:88%;border-radius:18px;padding:16px 18px;line-height:1.7}.message.staff{align-self:flex-end;background:var(--teal);color:#fff;border-bottom-right-radius:6px}.message.assistant{align-self:flex-start;background:var(--canvas);border:1px solid var(--border);border-bottom-left-radius:6px}.message .meta{font-size:.7rem;opacity:.72;margin-top:7px}.message .mini-reply{border-left:3px solid var(--teal);padding-left:12px;margin-top:10px;white-space:pre-wrap}.composer{margin:0 24px 24px;padding:18px;border:1px solid var(--border);border-radius:20px;background:var(--canvas);box-shadow:var(--shadow)}.composer>label{font-weight:700;display:block;margin-bottom:8px}.composer textarea{resize:vertical;min-height:104px;line-height:1.65}.composer-actions{display:flex;align-items:center;gap:10px;margin-top:12px}.composer-actions .primary{margin-left:auto}.upload-button{display:inline-flex;align-items:center;cursor:pointer}.upload-button input{position:absolute;opacity:0;width:1px;height:1px}.attachment-count,.hint{font-size:.75rem;color:var(--muted)}.hint{margin:10px 0 0}.image-previews{display:flex;gap:9px;overflow:auto;margin-top:10px}.image-preview{position:relative;flex:0 0 76px}.image-preview img{width:76px;height:76px;object-fit:cover;border-radius:10px;border:1px solid var(--border)}.image-preview button{position:absolute;top:-7px;right:-7px;width:25px;height:25px;border:0;border-radius:50%;background:var(--danger);color:white}.advice-panel{border-left:1px solid var(--border);padding:24px;background:var(--canvas)}.advice-empty{display:grid;place-items:center;min-height:60%;text-align:center;color:var(--muted);line-height:1.7}.care-path{display:flex;align-items:center;gap:9px;margin:18px 0;padding:13px;background:var(--teal-soft);border-radius:14px;color:var(--teal-deep);font-weight:750}.care-path:before{content:"";width:10px;height:10px;border-radius:50%;background:var(--teal);box-shadow:0 0 0 5px rgba(31,107,99,.12)}.advice-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:17px;margin-bottom:12px}.advice-card.gold{background:var(--gold-soft);border-color:#e6d2a8}.advice-card.reply{border:2px solid var(--teal);box-shadow:var(--shadow)}.advice-card h3{font-size:1rem;margin:0 0 10px}.advice-card p,.advice-card li{font-size:.91rem;line-height:1.65}.advice-card ul{padding-left:20px;margin:0}.reply-copy{white-space:pre-wrap;font-size:1rem!important}.card-actions{display:flex;justify-content:flex-end;margin-top:12px}.confidence{display:inline-block;font-size:.68rem;border-radius:999px;background:var(--soft);padding:3px 8px;margin-left:6px}.mobile-nav{display:none}.toast{position:fixed;left:50%;bottom:25px;transform:translate(-50%,20px);opacity:0;pointer-events:none;background:var(--ink);color:#fff;border-radius:999px;padding:10px 18px;z-index:50;transition:.16s ease}.toast.show{opacity:1;transform:translate(-50%,0)}dialog{border:0;border-radius:24px;padding:0;background:var(--surface);color:var(--ink);box-shadow:0 28px 80px -30px rgba(0,0,0,.45)}dialog::backdrop{background:rgba(24,28,26,.55);backdrop-filter:blur(3px)}.dialog-card{width:min(430px,calc(100vw - 32px));padding:28px}.dialog-card h2{margin:0}.dialog-card p{color:var(--muted);line-height:1.65}.dialog-actions{display:flex;justify-content:flex-end;gap:8px}.dialog-card textarea{resize:none}.case-list:empty:after{content:"ยังไม่มีเคส กด + เพื่อเริ่ม";display:block;text-align:center;color:var(--muted);padding:32px 12px;font-size:.85rem}
@media(max-width:1100px){.workspace{grid-template-columns:250px 1fr}.advice-panel{position:fixed;right:0;top:72px;bottom:0;width:min(390px,92vw);z-index:8;box-shadow:-12px 0 40px -26px rgba(0,0,0,.4);transform:translateX(105%);transition:transform .22s cubic-bezier(.23,1,.32,1)}.advice-panel.mobile-active{transform:none}.mobile-nav{display:flex;position:fixed;bottom:14px;left:50%;transform:translateX(-50%);z-index:12;background:var(--ink);padding:5px;border-radius:16px;box-shadow:var(--shadow)}.mobile-nav button{min-width:92px;min-height:44px;border:0;border-radius:12px;background:transparent;color:#ddd}.mobile-nav button.active{background:var(--teal);color:#fff}.consult-panel{padding-bottom:72px}}
@media(max-width:720px){.topbar{height:64px;padding:0 14px}.brand-lockup span{display:none}.account .quiet{padding:0 10px}.workspace{height:calc(100dvh - 64px);display:block}.app-panel{position:fixed;inset:64px 0 0;display:none;border:0}.app-panel.mobile-active{display:block}.consult-panel{display:block}.consult-panel:not(.mobile-active){display:none}.cases-panel{padding-bottom:90px}.advice-panel{width:auto;transform:none;padding-bottom:90px}.case-toolbar{padding:16px}.toolbar-actions .quiet{display:none}.message-list{padding:18px 14px}.message{max-width:94%}.composer{margin:0 10px 18px;padding:14px}.composer-actions{flex-wrap:wrap}.composer-actions .primary{width:100%;margin:0}.empty-state{padding:28px 20px}.case-toolbar h1{font-size:1.05rem}.mobile-nav{bottom:max(10px,env(safe-area-inset-bottom));width:calc(100% - 24px)}.mobile-nav button{flex:1;min-width:0}.login-card{padding:30px 24px}.account{gap:3px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition-duration:0ms!important;animation-duration:0ms!important}}
.brand-logo{display:block;width:76px;height:76px;border-radius:22px;box-shadow:var(--shadow)}
.brand-logo.small{width:42px;height:42px;border-radius:14px}
.account .quiet{text-decoration:none;display:inline-flex;align-items:center}
.brand-lockup{min-width:0;flex:1}.brand-lockup .brand-logo.small{display:block;width:132px!important;height:32px!important;max-width:132px;max-height:32px;border-radius:0;box-shadow:none;object-fit:contain;object-position:left center}.brand-lockup strong{white-space:nowrap}
@media(max-width:720px){.topbar{gap:8px;overflow:hidden}.brand-lockup .brand-logo.small{width:108px!important;height:30px!important;max-width:108px;max-height:30px}.brand-lockup>div{display:none}.account{flex-shrink:0;gap:2px}.account .quiet{padding:0 7px;font-size:.75rem}.account #account-name{font-size:.75rem}}
.image-consent{display:flex!important;gap:8px;align-items:flex-start;margin:10px 0 0!important;font-size:.78rem!important;font-weight:500!important;color:var(--muted)}.image-consent[hidden]{display:none!important}.image-consent input{margin-top:3px}.composer select{width:100%;border:1px solid var(--border);border-radius:12px;background:#fff;padding:13px 14px;color:var(--ink);font:inherit}.composer select:focus-visible{outline:2px solid var(--focus);outline-offset:3px}.muted{color:var(--muted);font-weight:500}
.toolbar-actions .quiet{display:inline-flex;align-items:center;justify-content:center}